Jackson      Page | 2

1007 Sheep Island Road 

Summerville, SC 29483 

843-906-1013

Melissasjackson@yahoo.com

              www.linkedin.com/in/logisticianmelissajackson/

 

Melissa Jackson

 

 

OBJECTIVE              With an extensive 14-year background in the logistics supply chain, seeking a challenging logistician position; to be able to work and grow professionally as Acquisition Logistics Engineer in a stable organization. Within this private sector where prior experience, personal ability, and a commitment to professionalism would be of value. Having worked both sides of the logistics field, military and civilian, I have become a well-rounded logistician with hands on experience from a worker and a management prospective.

 

SKILLS & ABILITIES                     -Understands Defense Acquisition Program process     

                     -Knowledge of SLICwave and Powerlog

                                 -Abilities in supply support, technical manual development

                   -Created and submitted Logistics Support Analysis Records

                    - Experienced in ULLSG, SAMS, SARSS1 and SARSS2AC/B and STAMIS

                    - Ability to create Provisioning Technical Documentation

                    - Effective interaction with customers and supplies

                    - DOD SECRET CLEARANCE ACTIVE

                   -  Highly proficient in Microsoft software, Part Research Engines, Fed-Log, WebFLIS, Haystack

 

EXPERIENCE              SR. LOGISTICS ENGINEER/PROVISIONER III, GDLS-FORCE PROTECTION

July 2006-April 2013

Developed a provisioning database using SLICwave for the MRAP Buffalo in support of the U.S. Army and U.S. Marine Corps by coordinating, integrating, managing and performing Integrated Logistics Support (ILS) to ensure sustainment of complex GDLS-Force Protection products and services. Performed detailed analysis and parts provisioning task in order to provide information to develop and maintain Logistics Products and engineering data; develop and implement Logistics Products. Populated provisioning database with data elements; submitted provisioning 036 reports up to TACOM. Developed (RPSTL) Repair Parts and Special Tools Listing; assisted with parts acquisition analysis and planning efforts; determined the correct level of spare parts; performed repair level analysis; determined bulk materials necessary to support maintenance operations. Worked (ECPs) Engineer Change Proposals to their final completion; read and interpret engineer drawings; assist in the development of technical manuals and (IETM) Electronic Tech Manuals.

 

SR. CUSTOMER SERVICE REPRESENTATIVE, VERIZON WIRELESS

October 2004- February 2006

Handled on average 65 to 75 calls per day, troubleshoot service and equipment concerns, research and resolve billing inquiries, and provide an overall great customer service experience. Cultivated multitasking and ensured our team thrived on making connections with our customers whether troubleshooting a technical concern or answering questions about their bill, products, or services.

 

LOGISTICS SPECIALIST/MATERIAL COORDINATOR, DYNCORP

August 2001-May 2004

Responsible for managing the flow of materials and supplies and all inventory records mainly.

Class IX was reviewed daily. Keep track of all new orders that require both stock and non-stock items. Based on the shop orders and product requirements placed orders with the suppliers to ensure sufficient materials are on hand for all orders, and managed accordingly to ensure timely excepted delivery as required.

 

AUTOMATED LOGISTIC SPECIALIST 92A, UNITED STATES ARMY

October 1996-October 2000

As an Automated Logistical Specialist primarily responsible for supervising and performing management or warehouse functions in order to maintain equipment records and parts.

Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports. Review and verify quantities received against bills of contracts, purchase requests and shipping documents. Unload, unpack, count, segregate, palletize and store incoming supplies and equipment. Construct bins, shelving and other storage aids. Simplify and standardize the collection and use of maintenance data. Raise the quality and accuracy of performance, cost and parts data through improved maintenance management winning SUPPLY EXCELLENCE AWARD.

 

EDUCATION              STRAYER UNIVERSITY-CHARLESTON, SC- BA IN SUPPLY ACQUISITION &CONTRACT MGT

                            MAY 2012- GRADUATED WITH HONORS-CUM LAUDE

              AMERICAN INTERCONTINENTAL UNIVERSITY-AA IN SUPPLY MANAGEMENT

                            MAY 2006 –GRADUATED WITH HONORS –SUMMA CUM LAUDE

              DEFENSE ACQUISITION UNIVERSITY (DAU)

CLL 008: Designing for Supportability in DoD Systems

CLL 011: Performance Based Logistics (PBL) Product Support

ACQ 101: Fundamentals of Systems Acquisition Management

             

AFFILIATIONS              ALPHA SIGMA LAMBDA NATIONAL HONOR SOCIETY